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Subaru Legacy BN/BS (2015-2019) Service Manual: Dtc u0162 lost communication with audio visual navigation display module

DTC DETECTING CONDITION:

No data is received from audio or navigation.

TROUBLE SYMPTOM:

The audio or navigation does not operate normally.

STEPCHECKYESNO

1.CHECK PERFORMING OF BASIC DIAGNOSTIC PROCEDURE.

Was the basic diagnostic procedure performed up to STEP 8-

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

Perform the basic diagnostic procedure. Basic Diagnostic Procedure

2.CHECK DTC.

Check the displayed DTC.

Are DTCs other than U*** displayed-

Perform the diagnosis according to DTC.

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

3.CHECK DTC.

Check the displayed DTC.

Is U0162 a current malfunction-

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

4.CHECK DTC.

1) Check CAN communication circuit. CAN Communication Circuit Check

2) Read the DTC using Subaru Select Monitor.

Is U0162 a current malfunction-

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

5.CHECK DTC.

Using the Subaru Select Monitor, read DTC of all the systems.

Is the AVN data no-receive detected in several modules-

Replace the audio or navigation. Audio Navigation Body

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

6.REPLACE MODULE.

1) Replace the audio or navigation.

2) Read the DTC using Subaru Select Monitor.

Is U0162 a current malfunction-

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

System is normal.

7.CHECK MODULE.

1) Reinstall the audio or navigation.

2) Replace the module that the DTC has been detected.

3) Read the DTC using Subaru Select Monitor.

Is U0162 a current malfunction-

Replace the audio or navigation. Audio Navigation Body

System is normal.

8.CHECK HARNESS.

1) Shake the harness, and check for poor contact.

2) Read the DTC using Subaru Select Monitor.

Is U0162 a current malfunction-

Repair the poor contact of harness, or replace the harness.

Diagnostic Procedure with Diagnostic Trouble Code (DTC) > DTC U0162 LOST COMMUNICATION WITH AUDIO VISUAL NAVIGATION DISPLAY MODULE

9.CHECK CONNECTOR.

Check the connector used for high speed CAN for poor contact.

Is there poor contact of connector-

Repair the connector that has poor contact, or replace harness.

It is possible that temporary poor communication occurs. Delete the DTC.

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